Frequently asked

Our balm is a cosmetic product, not a drug, so we don't put numerical claims on the jar. That kind of testing is expensive and we're still a two-person brand putting every dollar back into the product.

What we can tell you is that our formula is 16.3% non-nano zinc oxide by weight — a meaningful amount of mineral zinc for a daily balm. It sits on the surface of your skin rather than absorbing into your bloodstream.

Not when you rub it in properly. A little goes a long way. Warm a small amount between your fingers first to soften it, then work it into your skin in thin layers until it disappears. If you see a white cast, you've used too much or haven't blended it fully.

Six ingredients. That's it.

US grass-fed, grass-finished beef tallow (64.7%), organic jojoba oil (17.2%), non-nano zinc oxide (16.3%), organic vitamin E oil (1%), organic rosehip oil (0.5%), and organic lavender oil (0.3%). Every oil except the tallow is certified organic. The vitamin E is natural, not synthetic.

No fragrance, no preservatives, no emulsifiers, no fillers. The scent comes entirely from the lavender oil.

Tallow has a lipid profile very close to human skin, which is why it tends to work well even for people who break out easily. Every ingredient in the formula is non-comedogenic and it's been tested on all skin types without issues.

That said, skin is personal. If you have sensitive skin or a history of reactions, we always recommend patch testing on a small area first.

Soft lavender. The scent comes entirely from organic lavender essential oil, not synthetic fragrance. It's not overpowering and it fades within a few minutes of application.

The formula is food-grade and cosmetic-grade organic, and plenty of parents in our community use it on their kids. That said, we'd always recommend talking to your pediatrician about any new product you're putting on young skin, and patch testing first.

Every ingredient is clean and food-grade or cosmetic-grade organic, and there's nothing in the formula that's flagged as unsafe during pregnancy. But we're not doctors, so please check with yours if you have any concerns.

Less than you'd think. Start with about the size of a small pea for your face. Warm it between your fingers to soften it, then work it into your skin in thin layers until it's fully blended. You can always add more.

For most daily users, a jar lasts two to three months. If you're using it on your whole body or applying it multiple times a day, you'll go through it faster.

Keep it out of direct sunlight and away from heat. Room temperature is fine. The amber glass jar protects it from light, but storing it somewhere warm for long periods can affect the texture. If it gets soft, pop it in the fridge for a few minutes.

Because it's made in small batches by hand. Tallow is a natural ingredient and its color and texture can vary slightly depending on the season and the batch. None of that affects how the product works.

United States only right now. We're working on expanding to Canada and international shipping. If you're outside the US and want to be notified when we ship to you, email us and we'll add you to the list.

Orders usually ship within one to two business days. Once it's out the door, standard shipping is two to five business days depending on where you are in the country.

Yes. If you're not happy with your order for any reason, email us at info@ritualorganics.co and we'll take care of you. No pushback, no guilt.

Email us at info@ritualorganics.co with your order number and we'll track it down. If it's been more than a week past the expected delivery date, we'll reship it on us.

We live on the North Shore of Oahu and Gabrielle originally started making the product in our kitchen because we couldn't find a clean daily sun balm we trusted. It's grown past what we can do by hand now, so we work with a small natural manufacturer in Florida who makes every batch to our formulation. The business is registered in Colorado for legal reasons. We stand by every single jar.

Jon and Gabrielle. That's it. We're a married couple running this thing together from Hawaii. When you email us, one of us reads it. When you DM us, one of us replies. There's no customer service team.

Head back to the welcome page and fill out the application form. Jon reviews every application personally and you'll hear back within a few days.